Public AI visibility scan
8.5/10 overall — Customer.io is named in 17 of 20 buyer Conversations. Strong presence, with HubSpot as the closest rival named.
Each Surface ran the same five buyer Conversations. The Score below is mentions out of total Conversations.
Each Conversation is a buyer question a real prospect in the lifecycle marketing automation for SaaS category could ask. We send the same question to each Surface (ChatGPT, Claude, Perplexity, Gemini) and check whether Customer.io is named in the answer.
An overall Score of 8.5/10 means Customer.io was named in roughly 17 of 20 total Conversations across the four Surfaces. The named villain in their category is HubSpot, which appeared in 17 of 20 Conversations. The Surface with the largest Gap is ChatGPT.
A selection of the actual buyer questions and what each Surface answered. Prompts and responses are truncated for readability. The full raw JSON is linked at the bottom of this page.
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Bersyn diagnoses why a brand is omitted on each Surface and generates corrective Patches anchored to attested Product Identity. Two ways to start:
Verify these results on your own account. The first scan is free and takes about two minutes.
One-time audit covering Gap diagnosis on each Surface plus copy-pasteable Patches you can ship immediately.
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