Public AI visibility scan
2/10 overall — Plain appears in roughly 4 of 20 buyer Conversations across the four Surfaces. The named villain in their category is Zendesk.
Each Surface ran the same five buyer Conversations. The Score below is mentions out of total Conversations.
Each Conversation is a buyer question a real prospect in the B2B customer support platform category could ask. We send the same question to each Surface (ChatGPT, Claude, Perplexity, Gemini) and check whether Plain is named in the answer.
An overall Score of 2/10 means Plain was named in roughly 4 of 20 total Conversations across the four Surfaces. The named villain in their category is Zendesk, which appeared in 19 of 20 Conversations. The Surface with the largest Gap is ChatGPT.
A selection of the actual buyer questions and what each Surface answered. Prompts and responses are truncated for readability. The full raw JSON is linked at the bottom of this page.
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Bersyn diagnoses why a brand is omitted on each Surface and generates corrective Patches anchored to attested Product Identity. Two ways to start:
Verify these results on your own account. The first scan is free and takes about two minutes.
One-time audit covering Gap diagnosis on each Surface plus copy-pasteable Patches you can ship immediately.
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